IMPORTANT EMAIL DELAYS: If we have not responed to your email after 5 business days, please email us again. IMPORTANT SHIPPING DELAYS: Orders placed could have delays of up to 10 days before your order gets shipped out.

    Payments, Contact, U.S Shipping & Costs Information

    Shipping price depends on the number of item(s) you purchase on Neck illusions.com

    Shipping prices are weight based.

    Due to USPS 2020 Shipping hike some shipping rates have been affected.

    Shipping rates start at $5.00 U.S.P.S First class shipping - U.S.P.S $11.00 Priority Shipping. Orders over $200.00 will receive an option of Free U.S.P.S  Priority Shipping

    Your total shipping charges will be automatically calculated during checkout.

    Items come securely in a crush resistant box.

    U.S orders are shipped out within three days after order is placed (weekends not included)

    We ship Monday-Friday.( We do not ship on weekends)

    A confirmation of delivery will be sent to you with tracking number when available. 

    Custom shop orders are shipped out within three days after proof design is approved.                                        

                                                      

          PAYMENTS:

          We accept credit cards Visa, MasterCard, American Express, and Discover through Shopify POS encrypted system the safest way to pay. We also accept Paypal, Apple pay & Bit pay

           

          OUR BUSINESS DAYS AND HOURS

          Monday-Friday, 8am-5pm

          Phone (602) 524-2834 Monday-Friday 8am-5pm (MST)

          We are closed Saturday & Sundays

          You may also leave a message after hours and we will get back to you next business day.

          We monitor all our calls, so please a message and we will get back to as soon as possible.

          Can't find the information you need? Have questions on your order ?

          contact us support@neckillusions.com