IMPORTANT EMAIL DELAYS: If we have not responed to your email after 5 business days, please email us again. SHIPPING DELAYS: Orders placed could have delays of up to 14 days before your order gets shipped out.

Frequently Asked Questions

IMPORTANT UPDATE ON UK and IRELAND SHIPPING

Due to new UK government implements on e-commerce VAT rules that went into effect 1 January 2021. ( In 2021, our products will now be subject to the 20% UK VAT rate. The UK is taking these actions to ensure that goods and services from outside the UK are treated in the same manner as products within the country. With this we need to Vat register with UK government. so currently we are unable to ship to the UK or Ireland at this time. We are very sorry for any inconvenience. 2021 UK VAT rules explained here .

Are you selling the entire wooden neck? No we are not.  we are selling are non-permanent, removable fingerboard decals that easily install onto your existing instruments neck.

Matte or Gloss?? Find which Finish is right for you? differences explained here

How will I know if it will fit my 6 string electric guitar? Because of the variations of manufactures, scale lengths, neck widths as well as fret widths. we developed a "one size fits most" product. what we ended up with is a product that should fit 90% the standard 6 string electric guitars out there. we have provided a printable template HERE we highly suggest to print it out to see you how the neck illusions will fit onto the fingerboard before ordering.

if this template does not fit your instrument you will need a CUSTOM CUT OPTION: With this option we REQUIRE that you tell us some information about your instrument. (measuring diagram click here ) Please Note : A small gap 2 mil gap on each side is necessary for UN-obstructed play-ability.

How long do they last?   Typically, they will begin to show signs of wear after 3000+/-  hours of playing.  Results may vary.

Can I have a custom image put onto a neck illusions? Yes. You can submit your own artwork or we can work with you to create the artwork. (additional fee applys) Visit our custom shop page HERE for more information about custom designs. 

 Hopefully the following videos below will explain the process and answer any questions.

Keyboard Illusions

Discover more

Testimonials

Absolutely ingenious product!
Extremely easy to apply without any tools, staysperfectly in place
and can be removed any time. The fretboard not only looks amazing but also feels a lot more comfortable than the original wooden one.
The staff is also great and replies really fast. The template for my
Fanfret 8 string guitar was finished within a few attempts and fitted

perfectly. I can only recommend buying a couple of these!“

Sebastian S = Moonphases

As much as I LOVE playing the JIVA, I still need another guitar for drop-D... that’s where Godzilla, my beautiful S6570Q comes in 💚 Godzilla came to me from my first ever clinic in Japan at Ikebe music.

The rad fretboard makeover is courtesy of the awesomeness that is Neck illusions... Jennifer Batten turned me on to this company a couple months ago and they are KILLER!!

Nita Strauss = Custom Hurricane

I’m thrilled with the product As far as looks and application I couldn’t be happier! playability is nice it feels like a fresh oiled fretboard. Thanks again!

Brenton - Union Rail Band = Custom Words