Frequently Asked Questions
IMPORTANT UPDATE ON UK and IRELAND SHIPPING
Due to new UK government implements on e-commerce VAT rules that went into effect 1 January 2021. In 2021, our products will now be subject to the 20% UK VAT rate. The UK is taking these actions to ensure that goods and services from outside the UK are treated in the same manner as products within the country. With this we need to Vat register with UK government. so currently we are unable to ship to the UK or Ireland at this time. We are very sorry for any inconvenience. 2021 UK VAT rules explained here .
Are you selling the entire wooden neck? No we are not. we are selling are non-permanent, removable fingerboard decals that easily install onto your existing instruments neck.
Matte or Gloss?? Find which Finish is right for you? differences explained here
How will I know if it will fit my 6 string electric guitar? Because of the variations of manufactures, scale lengths, neck widths as well as fret widths. we developed a "one size fits most" product. what we ended up with is a product that should fit 90% the standard 6 string electric guitars out there. we have provided a printable template HERE we highly suggest to print it out to see you how the neck illusions will fit onto the fingerboard before ordering.
if this template does not fit your instrument you will need a CUSTOM CUT OPTION: With this option we REQUIRE that you tell us some information about your instrument. (measuring diagram click here ) Please Note : A small gap 2 mil gap on each side is necessary for UN-obstructed play-ability.
How long do they last? Typically, they will begin to show signs of wear after 3000+/- hours of playing. Results may vary.
Can I have a custom image put onto a neck illusions? Yes. You can submit your own artwork or we can work with you to create the artwork. (additional fee applys) Visit our custom shop page HERE for more information about custom designs.
Hopefully the following videos below will explain the process and answer any questions.
Keyboard Illusions
Boring piano keys... meet keyboard illusions! A fun new way to add some self expression to your keyboard.
